At ZoomRide, we are committed to providing excellent service and support. If you need to request a repair, return a product, or exchange an item, please complete the form below. Our team will review your request and get back to you as soon as possible.

Before Submitting Your Request:

Review Our Return Policy – Check return eligibility, fees, and procedures.
Review Our Warranty Policy – Understand repair coverage and limitations.

Important Notes:

  • All returns require prior approval and an RMA (Return Merchandise Authorization) code before shipping.
  • Items must be in original condition with all packaging and accessories included.
  • Repairs and warranty claims are handled based on manufacturer coverage terms.
  • Customers are responsible for return shipping costs unless the issue is due to a ZoomRide error.

Submit Your Request Below:

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Need Assistance?

📍 Visit Us: 1785 Rue Berri, Montréal, QC H2L 0B1
📧 Email: info@zoomride.com
📞 Call: (438) 876-2736
📱 Connect with Us: Facebook | Instagram | YouTube | Twitter

We’re here to help! 🚀

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